Workplace expert Amy Gallo addresses the challenges of negativity in the workplace, emphasizing the importance of recognizing biases, avoiding harmful gossip, and fostering a collaborative mindset to enhance psychological safety and camaraderie among colleagues.

Philosopher Friedrich Nietzsche and workplace expert Amy Gallo emphasize that self-awareness and mindfulness are crucial for managing emotions during conflict, helping individuals regain control over their reactions and improve relationships by reframing narratives and practicing non-reactivity.

In this video lesson, workplace expert Amy Gallo offers strategies for preparing and initiating difficult conversations effectively, emphasizing mental readiness, strategic planning, and logistical considerations to foster collaboration and learning, even when discussions don’t go as planned.

In this video lesson, workplace expert Amy Gallo discusses common challenges with difficult colleagues and provides strategies for improving interactions with them, highlighting that while we can choose many aspects of our lives, coworkers are often beyond our control.

Organizational psychologist Adam Grant emphasizes that effective leaders balance encouragement and constructive criticism by acting as coaches, helping individuals recognize their strengths and weaknesses while fostering personal growth through self-awareness and feedback.

In stressful times, engaging in cleaning tasks can help alleviate mental clutter, as psychologist Ethan Kross suggests that organizing your environment and connecting with nature can reduce negative thoughts and foster a sense of order and calm.

In this video lesson, psychologist Ethan Kross discusses how personal and group rituals, like Dr. Shepherd’s pre-surgery mantra in Grey’s Anatomy, can help manage negative inner dialogue and restore a sense of order and control during stressful situations.

Psychologist Ethan Kross emphasizes that while venting can satisfy emotional needs, it’s crucial to also seek cognitive support by sharing your thoughts with trusted advisors who can help you reframe your experiences and find solutions to move past stress.

Wade Boggs emphasized that our reactions shape our lives, a sentiment echoed by psychologist Ethan Kross, who explains that adopting a challenge mindset over a threat response can enhance performance and well-being, particularly through techniques like distanced self-talk.

In the early 1990s, Stuart Smalley’s humorous affirmations on SNL highlighted the power of self-coaching, a concept supported by psychologist Ethan Kross, who suggests that addressing oneself in the second person can alleviate anxiety and improve problem-solving by fostering a broader perspective.

In a video lesson, psychologist Ethan Kross explores the negative effects of “chatter”—cyclical negative thoughts that hinder focus, strain relationships, and impact physical health—while encouraging viewers to develop personalized strategies for managing their inner dialogue.

Psychologist Ethan Kross explores the dual nature of your inner voice, highlighting how it can shift from a helpful asset to a harmful force—referred to as “chatter”—and offers strategies for understanding and managing it effectively.

Brian Tracy emphasizes that our beliefs shape our reality, a notion supported by Nir Eyal, who suggests that by reframing uncomfortable emotional triggers and adopting a proactive mindset, we can overcome distractions and self-limiting beliefs to enhance our focus and willpower.

Procrastination often stems from internal triggers like fear of loneliness or boredom, as Nir Eyal explains, suggesting that managing time effectively requires addressing the emotional discomfort that prompts distractions.

An emotionally intelligent team, as described by psychologist Daniel Goleman, can quickly foster a supportive environment that enhances self-awareness, trust, and collaboration, creating an emotional oasis amid organizational challenges.

Leadership consultant Simon Sinek emphasizes that true leadership involves caring for your team, while psychologist Daniel Goleman highlights that emotionally intelligent leaders foster positivity and support, significantly enhancing team performance and well-being.

Viktor Frankl’s insight on the space between stimulus and response highlights the importance of self-management in emotional intelligence, which psychologist Daniel Goleman emphasizes as crucial for leaders to foster effective, high-performing teams by mastering emotional balance, positive outlook, adaptability, and achievement orientation.

Psychologist Daniel Goleman emphasizes that self-awareness, akin to a car’s speedometer, is crucial for understanding our emotions and improving emotional intelligence, and he offers mindfulness strategies to enhance this vital skill for personal and professional growth.

In this video lesson, psychologist Daniel Goleman discusses how regular positive encounters with strangers can enhance emotional intelligence and provide essential support in navigating life’s challenges.

Restauranteur Will Guidara emphasizes the importance of “one size fits one” hospitality, encouraging businesses to embrace individual uniqueness by creating tailored experiences that foster meaningful relationships and elevate customer satisfaction through intentional service.

In a video lesson, restaurateur Will Guidara emphasizes that prioritizing relationships alongside products and empowering employees to make customers feel valued can give businesses a significant competitive edge in the hospitality industry.

Psychiatrist Bessel van der Kolk emphasizes a careful, personalized approach to trauma healing, suggesting various techniques like EMDR and yoga, while reminding individuals that they are the true experts on their own experiences.

In a video lesson, psychiatrist Bessel van der Kolk emphasizes the importance of compassion when interacting with trauma survivors, highlighting that seemingly negative behaviors may be coping mechanisms for deep emotional pain and urging us to consider their struggles before passing judgment.

Psychiatrist Bessel van der Kolk explains that trauma survivors often experience uncontrollable, exaggerated emotional reactions, leading to shame and difficulties in relationships, as their trauma-stunted emotional intelligence hinders their ability to connect and communicate effectively with others.

Bessel van der Kolk explains that trauma alters brain function and perception, creating distorted internal maps of the world that influence responses to threats, with effects varying by age and the presence of social support during the traumatic experience.

Bessel van der Kolk explains that trauma, once seen as an exception, is now recognized as common, emphasizing the importance of understanding experiences and behaviors rather than viewing trauma as something that needs to be fixed.

In her video lesson, Professor Suzy Welch outlines a structured hiring approach to combat biases and improve candidate assessment by identifying common pitfalls, such as Nice Guy and Fangirl Syndromes, while recommending practices like collaborative decision-making and focused questioning.

Jesse Eisenberg emphasizes the importance of self-compassion and normalizing anxiety in professional settings, advocating for reframing difficult emotions and helping others manage their feelings to foster empathy and serenity.