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In this video lesson, executive coach Kim Scott outlines a six-step strategy for responding to professional missteps—focusing on awareness, acknowledgment, acceptance, amends, and behavior change—before offering an apology to effectively restore trust without rushing.
Executive coach Kim Scott emphasizes the importance of “Radical Respect” in the workplace, advocating for unconditional regard for others to foster collaboration and individuality, while introducing a behavioral compass to help avoid detrimental behaviors that erode respect and trust.
Brené Brown emphasizes the importance of self-compassion, urging us to treat ourselves with love rather than criticism, while psychologist John Amaechi offers tools for overcoming inner obstacles, embracing failure, and fostering resilience to achieve our goals.
The ancient Greek maxim “Know thyself,” inscribed at Delphi, remains relevant today, as psychologist John Amaechi emphasizes that deep self-awareness is essential for personal growth, success, and navigating external expectations through introspection and self-assessment.
John Amaechi’s journey from British bookworm to NBA player and organizational psychologist reveals that high performance requires vision, grit, and the recognition that success is often a collective effort rather than an individual achievement.
In a video lesson, entrepreneur Chip Conley discusses how to help narcissists overcome their self-absorption and entitlement by fostering compassion and encouraging new habits that prioritize others over themselves.
In a lesson inspired by Pixar’s Inside Out, entrepreneur Chip Conley emphasizes that observing and naming emotions, especially anxiety, can help individuals regain control by understanding their emotional habits through a structured approach to managing uncertainty and powerlessness.
Thich Nhat Hanh emphasizes that while suffering is inevitable, finding happiness is essential, and entrepreneur Chip Conley suggests that increasing meaning in life through gratitude can help cope with despair and enhance emotional well-being.
Authenticity, often misunderstood, is about embracing your true self in all interactions, as it fosters genuine connections; prioritize activities that align with your authentic self and reframe or eliminate those that don’t to enhance personal acceptance and fulfillment.
Introverts can thrive in the extroverted business world by embracing their strengths, pushing themselves to engage in meetings and networking, and gradually challenging their social comfort zones to succeed without compromising their natural tendencies.
The human mind tends to become lazy and routinized, leading to a phenomenon called “einstellung,” but Barbara Oakley suggests strategies like exposing oneself to novel stimuli and engaging with diverse opinions to foster mental flexibility and overcome this limitation.
High-conflict people (HCPs) often lack self-awareness and struggle to reflect on their behavior, which hinders their ability to learn from their actions and maintain healthy relationships; self-reflection is essential for recognizing and altering these patterns.
High-conflict personalities (HCPs) create drama through predictable behaviors, such as blaming others, all-or-nothing thinking, unmanaged emotions, and extreme actions, which can be navigated or defused by recognizing these patterns in oneself or others.
High-conflict personalities, characterized by predictable behaviors, create drama in relationships, but by recognizing these patterns in ourselves and others, as suggested by lawyer and therapist Bill Eddy, we can effectively navigate these challenging situations.
In today’s high-pressure workplace, leaders must prioritize employee well-being through stress management techniques and supportive environments, as this not only mitigates burnout but also enhances productivity and customer engagement, ultimately benefiting the business.
Dr. Rudolph Tanzi emphasizes that our emotional outlook influences brain activation and genetic activity, urging mindfulness and self-awareness to foster positive habits that enhance creativity and empathy rather than succumbing to fear and negative emotions.
Dr. Rudolph Tanzi explains that healthy lifestyle changes can influence gene activity through epigenetics, potentially preventing disease expression, while managing stress involves recognizing and understanding its temporary nature and underlying causes.
Deepak Chopra advocates for “radical well-being,” urging us to rethink our physical, social, and emotional health through self-reflection and gradual behavior changes, emphasizing that true success encompasses love, compassion, and creativity alongside goal achievement.
Deepak Chopra and Harvard neurobiologist Rudolph Tanzi advocate for “radical well-being,” emphasizing that optimal health relies on proactive measures—such as sleep, nutrition, exercise, and emotional regulation—rather than reactive responses to health issues.
Overconfidence often affects the most skilled individuals, making it crucial to remain humble, seek feedback, avoid complacency, stay curious, and continually challenge oneself, as illustrated by Sherlock Holmes’ reliance on Watson, as discussed by Maria Konnikova in her lesson.
Maria Konnikova emphasizes that imagination is crucial for effective problem solving, suggesting we should incorporate creativity into our process by taking breaks and allowing time for reflection, much like Sherlock Holmes does.
Alan Alda emphasizes the importance of stepping out of your comfort zone to discover valuable insights, while Natalie Nixon advocates for treating intuition as vital qualitative data that enhances decision-making and embodied leadership by tuning into bodily sensations.
Effective communication often falters not due to clarity or attention but because of inherent differences in how individuals process information, termed “mind patterns,” which are crucial for enhancing connectional intelligence (CQ).
In a complex marketplace, organizations must leverage human potential and overcome challenges in mind sharing through collaborative intelligence, as emphasized by Angie McArthur, to enhance creative problem-solving beyond mere intelligence.
In this video lesson, Professor Ethan Mollick discusses how incorporating AI as a brainstorming partner can enhance creativity by generating unconventional ideas, encouraging high-variance thinking, and ultimately revolutionizing the innovation process.
Ethan Mollick highlights the importance of recognizing our agency in shaping artificial intelligence’s future, urging us to balance its potential benefits and risks while ensuring it enhances human flourishing rather than succumbing to polarized narratives.
Restaurateur Will Guidara advocates for a team culture in hospitality where asking for help is normalized, emphasizing self-care and support through practices like identifying what fills team members’ “pitchers” and destigmatizing help requests with subtle cues.
In this lesson, Sharon Salzberg teaches how to integrate interdependence into organizational culture through guided reflection, encouraging participants to recognize their impact on the world and redefine success in an interconnected context.