Sustaining Excellence with Emotional Intelligence

10 Lessons • 54m • Daniel Goleman

Sustaining Excellence with Emotional Intelligence

Psychologist Daniel Goleman refers to the "optimal state" of peak performance, where tasks flow effortlessly and accomplishment fuels energy, and emphasizes that it can be achieved through mindfulness, focus, and emotional intelligence at individual, team, and organizational levels.
Elderly man with a beard and mustache wearing a collared shirt and sweater, shown in a portrait with a pastel gradient overlay.

Sustaining Excellence with Emotional Intelligence

In this video lesson, psychologist Daniel Goleman discusses how regular positive encounters with strangers can enhance emotional intelligence and provide essential support in navigating life's challenges.

Sustaining Excellence with Emotional Intelligence

Unlocking Your Optimal State

Psychologist Daniel Goleman defines the "optimal state" as a mental sweet spot of effortless concentration and enjoyment, achieved through emotional intelligence, which enhances engagement, satisfaction, and performance in tasks.

Unlocking Your Optimal State

Developing Self-Awareness (Domain 1)

Psychologist Daniel Goleman emphasizes that self-awareness, akin to a car's speedometer, is crucial for understanding our emotions and improving emotional intelligence, and he offers mindfulness strategies to enhance this vital skill for personal and professional growth.

Developing Self-Awareness (Domain 1)

Improving Self-Management (Domain 2)

Viktor Frankl's insight on the space between stimulus and response highlights the importance of self-management in emotional intelligence, which psychologist Daniel Goleman emphasizes as crucial for leaders to foster effective, high-performing teams by mastering emotional balance, positive outlook, adaptability, and achievement orientation.

Improving Self-Management (Domain 2)

Developing Social Awareness (Domain 3)

In this video lesson, psychologist Daniel Goleman discusses social awareness—an essential aspect of emotional intelligence that involves understanding others' emotions and perspectives—and offers practical strategies to enhance empathy and improve communication skills.

Developing Social Awareness (Domain 3)

Improving Relationship Management (Domain 4)

As social isolation and loneliness rise, developing meaningful relationships becomes crucial, with psychologist Daniel Goleman emphasizing that effective relationship management—key for leaders—includes assessing skills, coaching, and providing continuous feedback to inspire and develop team members.

Improving Relationship Management (Domain 4)

How to Lead Others to an Optimal State

Leadership consultant Simon Sinek emphasizes that true leadership involves caring for your team, while psychologist Daniel Goleman highlights that emotionally intelligent leaders foster positivity and support, significantly enhancing team performance and well-being.

How to Lead Others to an Optimal State

How to Facilitate EI Training and Development

In a fast-paced business world, emotional intelligence (EI) is crucial for success; Daniel Goleman emphasizes that EI can be learned at any stage, and developing it through practices like peer feedback and learning circles can significantly enhance team performance and morale.

How to Facilitate EI Training and Development

Unlocking the Secrets of High-Performing Teams

An emotionally intelligent team, as described by psychologist Daniel Goleman, can quickly foster a supportive environment that enhances self-awareness, trust, and collaboration, creating an emotional oasis amid organizational challenges.

Unlocking the Secrets of High-Performing Teams

Cultural Approaches to Creating an Organization with High EI

In a competitive business landscape, prioritizing employees' emotional well-being and relationships, as advocated by psychologist Daniel Goleman, can lead to long-term success, with leaders fostering a high emotional intelligence environment through clear expectations and genuine care.

Cultural Approaches to Creating an Organization with High EI

You know it when you feel it … that sensation of being “at your best.” Tasks flow. To-do lists are crushed. And the sense of accomplishment that follows spurs even more energy. Psychologist Daniel Goleman calls this the “optimal state.” And he says you don’t have to wait for it to appear magically; you can conjure it yourself by invoking mindfulness, focus, and emotional intelligence – as an individual, a team, and an organization.

Learning Objectives

  • Improve leadership and performance with high emotional intelligence.
  • Boost self-awareness and self-management to exude positivity, adaptability, and focus.
  • Cultivate your capacity for empathy.
  • Construct effective EI training and pathways for growth at the team and organizational level.
  • Demonstrate organizational care.