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Class
Cultivate Resilience in the Face of Failure
This class, featuring insights from Michael Strahan and Ginni Rometty, emphasizes learning from failure, building resilience through relationships, and fostering a growth mindset, ultimately equipping participants with strategies to thrive amidst uncertainty and embrace personal and professional growth.
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Optimal Group Decision-Making in Practice (The Mertonian Norms)
Cognitive biases can cloud decision-making even for the intelligent, so Annie Duke suggests forming group charters based on The Mertonian Norms to ensure transparency, universalism, disinterestedness, and organized skepticism in evaluating decisions and information.
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Build a Decision-making Culture
Organizational culture, crucial for effective decision-making in crises, emphasizes psychological qualities like collaboration and trust, as highlighted by former U.S. Treasury Secretary Timothy, who advocates for diverse perspectives and a supportive environment free from competitive behavior.
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Class
Manage Problems: Optimize Group Problem Solving
This class, featuring experts like Timothy, Herman, and Zollman, explores organizational culture and decision-making by emphasizing psychological qualities, diverse perspectives, and the importance of collaboration, trust, and organized skepticism to enhance team effectiveness and combat cognitive biases.
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Create a Positive Work Environment
Dan Shapiro emphasizes the importance of addressing five core emotional concerns—appreciation, autonomy, affiliation, status, and role—to foster a positive and productive work environment, stating that effectively managing these concerns enhances leadership power.
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Flex Your Leadership Style
In today’s complex, multicultural workplace, effective leaders must adapt their communication styles to connect with diverse individuals by understanding their differences and preparing for interactions with thoughtful pre-engagement questions, as advised by leadership strategist Jane Hyun.
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How to Find Your True North
In this lesson, Tony Coles emphasizes the importance of self-knowledge for decision-making by sharing strategies to align with your moral compass, learn from failures, and courageously uphold your beliefs in challenging situations.
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Class
Gravitas: Emotional Intelligence
This class, led by experts like Amy Cuddy and Tony Coles, focuses on developing presence, emotional intelligence, and self-knowledge to enhance personal and professional growth, emphasizing the importance of self-affirmation, leadership dynamics, and creating a supportive workplace culture.
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Conversational Moves for Engaging Your Team in Creative Collaboration
Managers and leaders must foster team agility by creating an authentic, structured environment that encourages open dialogue, shared goals, and critical analysis, while also helping team members navigate uncertainty and build resilience through collaboration and creative problem-solving.
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Class
Master the Art of Influence
This class explores human learning and communication through four inquiry styles—Analytic, Procedural, Relational, and Innovative—while emphasizing the importance of question types and fostering self-awareness, empathy, and collaboration for effective leadership and deeper connections.
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The Sunk Costs Fallacy
Julia Galef highlights the sunk cost fallacy, where past investments cloud decision-making, urging individuals to focus on future outcomes rather than wasted resources, and recommends regular self-analysis to avoid this cognitive bias in both personal and professional contexts.
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A Case Study in Decision-Making from a Poker Champion
International poker champion Liv Boeree advises that when faced with a decision, first assess your instinctive response, then analyze logically; if both conclusions align, decide easily, but if not, trust the logical analysis while remembering that gut instincts can be misleading.
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Three Common Cognitive Pitfalls in Decision-Making
In a video, international poker champion Liv Boeree outlines three common decision-making pitfalls—confirmation bias, status quo bias, and the sunk cost fallacy—and offers strategies to counteract them for improved reasoning and outcomes.
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How to Cultivate Humility for Dealing with a Complex World
Cognitive psychologist Steven Pinker emphasizes the importance of humility in decision-making, urging us to recognize our cognitive biases and overreliance on anecdotal evidence, while advocating for data-driven approaches to better understand the complexities of the world.
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Class
How to Outsmart Your Biases
This class explores human decision-making, emphasizing humility and data-driven analysis while addressing cognitive biases like availability bias and confirmation bias, ultimately equipping participants with strategies to improve judgment and navigate complex choices through a blend of psychological insights and practical applications.
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Develop Superpowers by Investigating What Others Won’t
Zen masters refer to “know-nothing mind” as a state of openness where asking seemingly “dumb” or “absurd” questions can lead to breakthroughs, encouraging individuals to overcome the fear of embarrassment and challenge their assumptions for transformative insights.
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Class
Leverage Questions to Get Results
This class, led by experts like Natalie Nixon and Jonah Berger, teaches the transformative power of questioning—through shadow, open, and bridging inquiries—to enhance relational intelligence, foster authentic connections, and promote effective leadership and collaboration in personal and professional contexts.
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Apologize Genuinely in 6 Steps
In a video lesson, negotiation expert Dan Shapiro emphasizes that genuine apologies require sacrificing pride, expressing honest remorse, acknowledging impact, accepting responsibility, committing to change, and offering reparation, as insincere apologies often fail to mend relationships.
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How to Find a Third Way Through to Reconciliation
Ginni Rometty, former CEO of IBM, advocates for reconciling differences and co-creating a viable third option instead of compromising, emphasizing the importance of understanding both parties’ end goals and motivations through respectful debate.
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Manage Conflict
Avoiding conflict can lead to greater issues later, so leaders should address disputes promptly, ensuring all parties feel heard, while also sharing the emotional labor of conflict management to foster a smoother organizational environment.
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Class
Navigate Difficult Conversations with Confidence
Led by experts like Angie McArthur and Ginni Rometty, this class teaches relational intelligence through lessons on empathy, conflict resolution, and self-awareness, emphasizing the importance of respectful communication and vulnerability in transforming challenging interactions into collaborative opportunities.
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Journal Your Way to Emotional Intelligence
Flannery O’Connor’s insight on writing reflects Cassandra Worthy’s belief that journaling enhances emotional intelligence and self-awareness, helping individuals navigate their emotions and identify triggers during challenging workplace changes.
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Monitoring and Redirecting Your Attention in Practice
In this video lesson, neuroscientist Amishi Jha introduces the River of Thought Practice to enhance meta-awareness by balancing focused and broad attention, encouraging mindfulness through visualization and daily practice for optimal mental clarity.
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Noticing the Contents of Your Attention in Theory
Neuroscientist Amishi Jha emphasizes that achieving goals relies heavily on effective use of working memory, or your “mental whiteboard,” and suggests mindfulness training to enhance focus and prevent distractions from past ruminations or future anxieties.
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Class
Foundations in Self-Awareness
This emotional intelligence (EQ) course, featuring experts like Daniel Goleman and Amy Cuddy, highlights EQ’s vital role in career success, offering strategies to enhance self-awareness, management, and interpersonal skills, ultimately fostering better performance in personal and professional settings.
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Improve Employee Engagement, a Case Study of TELUS
In response to low employee engagement, TELUS, led by Chief Envisioner Dan Pontefract, transformed its culture to prioritize transparency and collaboration, resulting in a remarkable increase in engagement scores from 53% to 87%, over 300% shareholder return, and a significant rise in job applications.
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Recognize the Positive Effects and Inhibitors of Purpose Alignment
Dan Pontefract highlights the benefits of a sense of purpose for individuals and organizations, emphasizing that alignment with personal purpose can reduce disease risk, enhance business outcomes, and warning against leadership practices that prioritize profit over purpose, leading to employee disengagement.