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Deliver Unbiased Feedback
In this video lesson, inclusion specialist Ruchika Malhotra emphasizes the importance of delivering clear, actionable feedback to women of color by using the Situation-Behavior-Impact (SBI) framework to focus on substance rather than vague comments about style.
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Design Inclusive Meetings in Practice
Inclusion specialist Ruchika Malhotra emphasizes the importance of fostering inclusivity in meetings by implementing strategies like a “no interruptions” rule and amplifying others’ ideas to ensure that all voices are heard and credited appropriately.
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Design Inclusive Meetings in Theory
Ruchika Malhotra emphasizes that meetings should be redesigned to foster inclusivity, ensuring equal opportunities for all participants to share and receive credit for their ideas, thereby enhancing innovation and reducing marginalization.
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Create Equal Opportunities
In this video lesson, inclusion strategist Ruchika Malhotra highlights the unfair distribution of “office housework,” which disproportionately burdens women and people of color, and offers strategies for ensuring a fairer division of tasks to support career advancement.
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Rethink the Term “Microaggressions”
In a video lesson, inclusion strategist Ruchika Malhotra emphasizes the importance of recognizing “exclusionary behaviors,” such as mispronouncing names and stereotype-based assumptions, which can significantly impact marginalized individuals’ well-being and sense of belonging, and suggests asking for correct name pronunciations as a simple act of inclusion.
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Recognize and Address Unconscious Biases
Code-switching, a natural behavior adjustment based on context, becomes unhealthy when it requires suppressing one’s identity to avoid discrimination, as explored by inclusion strategist Ruchika Malhotra, who highlights its psychological toll and suggests methods to identify unconscious biases.
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Become an Inclusive Leader on a Global Scale
Irish author George Bernard Shaw highlighted that patriotism often stems from a belief in the superiority of one’s own country, a mindset echoed by inclusion strategist Ruchika Malhotra, who advocates for cultural humility in leadership to foster inclusivity and learn from diverse global perspectives.
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Become an Inclusive Leader in Every Moment
Inclusion strategist Ruchika Malhotra emphasizes that true impact in promoting diversity, equity, inclusion, and belonging (DEIB) requires humility, purposeful action, and a shift from individual character to addressing systemic biases, urging individuals to embrace discomfort and cultivate a growth mindset.
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Key Concepts for Understanding the Experiences of Marginalized Groups
In this video lesson, inclusion strategist Ruchika Malhotra explores how intersecting marginalized identities can compound workplace challenges, emphasizing the need for inclusive cultures to support women of color, who often face both hypervisibility and invisibility, and are frequently underestimated in their career progression.
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How to Put an End to Imposter Syndrome
In a video lesson, inclusion strategist Ruchika Malhotra discusses how workplace messages contribute to imposter syndrome in women, particularly women of color, and offers strategies to foster a more inclusive and equitable environment.
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Developing an Inclusion Mindset
Cultivating diversity, equity, and inclusion in the workplace is complex due to individual identities and biases, but inclusion specialist Ruchika Malhotra emphasizes that those in power should leverage their privilege to create opportunities for underestimated groups, while all employees can foster a more inclusive culture.
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Four Steps for Building a High-Impact Team
To cultivate a team of impact players, leaders must encourage risk-taking, create a psychologically safe environment, and actively recruit individuals who are comfortable with ambiguity, confident in problem-solving, and eager to learn and grow.
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Earn Independence
To avoid micromanagement and foster independence, executive advisor Liz Wiseman encourages workers to embrace self-management by proactively identifying and executing productive next steps, positioning themselves as extensions of their managers rather than dependents.
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Make Work Light
Executive advisor Liz Wiseman emphasizes the importance of balancing optimism and realism in the workplace, advocating for strategies that reduce friction and drama, enabling teams to advance projects efficiently while avoiding unnecessary burdens.
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Ask and Adjust
To become impact players in the professional realm, shift focus from seeking personal validation to understanding how your work meets organizational needs, and actively seek specific feedback while demonstrating adaptability through learning behaviors, advises executive advisor Liz Wiseman.
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Finish Stronger
In her video lesson, executive advisor Liz Wiseman emphasizes that impact players approach large projects by gaining clarity on success, inviting collaboration, and coordinating responses to obstacles, rather than rushing in or handing off responsibilities.
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Step Up and Step Back
To thrive in the workplace, balance leading with listening, as Liz Wiseman emphasizes that effective leadership involves stepping up when needed and stepping back to allow others to shine, ultimately fostering a collaborative environment that reduces burnout and enhances contributions.
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Do the Job That’s Needed
To thrive in your organization, shift from a mindset of merely completing tasks to one of service by focusing on relevant priorities, collaborating beyond your immediate role, and passionately contributing to impactful work that enhances your credibility and influence.
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What It Means to Be an Impact Player
In her video lesson, executive advisor Liz Wiseman explains how anyone can cultivate an “impact player” mindset—characterized by strategic collaboration and leadership—while avoiding burnout by contributing beyond their job description and seeking meaningful work opportunities.
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Think Like an Impact Player
To enhance professional fulfillment, Liz Wiseman advocates for becoming an impact player—delivering exceptional value and aligning efforts with organizational priorities—without sacrificing well-being, thus earning independence and credibility while avoiding burnout.
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Making an Impact at Work
Executive advisor Liz Wiseman argues that professional burnout often stems from a lack of impact rather than overwork, and in her video lesson, she explains how becoming an “impact player” can energize employees and help them avoid burnout.
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Lead a Healthy Failure Culture
Brené Brown and Amy Edmondson emphasize that embracing failure fosters innovation and creativity, advocating for a culture of shared awareness and psychological safety where failures are normalized, celebrated, and approached with empathy and humility.
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Apply Systems Thinking
Harvard researcher Amy Edmondson emphasizes that while quick decisions during disruptions may seem necessary, adopting a systems thinking approach can transform these challenges into valuable learning opportunities, fostering synergy and proactive experimentation within organizations.
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Interrupt Complex Failures
Harvard researcher Amy Edmondson emphasizes the importance of addressing subtle signals of potential problems early, advocating for vigilance and open communication to prevent complex failures that arise from ambiguous threats.
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Minimize Basic Failures
Harvard researcher Amy Edmondson discusses the impact of simple human errors, like misnaming clients or accidental email replies, highlighting their potential consequences and offering strategies for individuals and organizations to reduce such basic failures.
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Pursue Intelligent Failures
In her video lesson, Harvard researcher Amy Edmondson explains “intelligent failure” as a strategic approach to failure that fosters learning and discovery, emphasizing the importance of assessing risks and experimenting thoughtfully to minimize potential consequences.
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Reframe Your Approach to Failure
In her video lesson, Harvard researcher Amy Edmondson discusses the various archetypes of failure—intelligent, basic, and complex—highlighting how embracing and learning from mistakes can lead to innovation and improvement.
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How to Fail Intelligently
Harvard researcher Amy Edmondson suggests that while failure is often viewed negatively, some mistakes can be beneficial, and we can learn to avoid or mitigate unfavorable errors by adopting a smarter approach to failure.
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How to Fail Intelligently
Harvard researcher Amy Edmondson argues that “intelligent failure” can be a productive learning experience that fosters greater success, and in this video lesson, she explores failure archetypes and the importance of assessing risks effectively.
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Embracing Physical Environments
In stressful times, engaging in cleaning tasks can help alleviate mental clutter, as psychologist Ethan Kross suggests that organizing your environment and connecting with nature can reduce negative thoughts and foster a sense of order and calm.