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Harness the Power of Ripple Effects with Virtual Collaboration
To effectively develop and scale ideas in a digital world, leaders should shift from “my idea” to “the idea” thinking by creating collaborative virtual spaces for sharing and discussing projects, thereby distributing ownership and empowering their workforce.
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Get Big Things Done with Remote Teams
Remote teams can be as effective as in-office ones when managed well, offering unique benefits that include improved communication, trust, and agility, but require intentional strategies to overcome physical, operational, and affinity distances.
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Design Your Organization for Maximum Creative Capacity
John Cleese and Natalie Nixon emphasize that fostering creativity in organizations requires allowing time for play, which enhances problem-solving and collaboration, while advocating for diverse hiring practices and innovative meeting structures to support a culture of creativity.
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Sell Your AI Project With a Value-Driven Pitch
Machine-learning consultant Eric King cautions against exaggerating AI’s capabilities, while predictive AI expert Eric Siegel emphasizes that successful AI pitches should prioritize concrete business value, focus on deployment goals, and engage stakeholders through impactful demonstrations rather than just technology details.
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Look Past AI Hype
Generative AI tools like ChatGPT are currently in a boom phase, but predictive analytics expert Eric Siegel warns that mismanaged expectations could lead to another “AI winter,” emphasizing the need for healthy skepticism and a focus on concrete value in AI projects.
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Address Bias in Predictive AI
Predictive analytics expert Eric Siegel highlights that algorithms, often trained on flawed human data, can perpetuate biases, influencing critical decisions like resource access, and emphasizes the need for awareness and responsible practices to mitigate these social justice risks.
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Six Steps for Successful Deployment
Predictive analytics expert Eric Siegel emphasizes that successful machine learning projects require a strong foundation in business goals and collaboration between data scientists and stakeholders, advocating for his bizML framework to ensure effective deployment and continuous model improvement.
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Why ML Projects Fail (and What You Can Do About It)
Predictive analytics expert Eric Siegel emphasizes that successful machine learning projects require alignment between business stakeholders and data scientists, urging both sides to bridge their knowledge gaps to enhance project deployment and operational improvements.
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Power Your Business With Predictive Models
Machine learning, a branch of artificial intelligence, transforms raw data into predictive models that drive business decisions, exemplified by UPS’s use of predictive analytics to optimize delivery routes, saving $350 million annually and reducing emissions.
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Generative AI vs. Predictive AI
Generative AI is impressive but overhyped, as experts like Eric Siegel argue that its tendency to hallucinate makes predictive AI a more reliable choice for automating large-scale operations.
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How to Launch Machine Learning Projects
Despite the current excitement around generative AI, Eric Siegel highlights that machine learning has been effectively utilized in business since the mid-80s, emphasizing the importance of aligning technology with business goals to enhance efficiency and customer experience.
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Listen at Scale
Charlene Li emphasizes the importance of strategically using social media and big data to listen to key audiences in real-time, while also cautioning against the risks of overwhelming information, and suggests focusing on trusted filters to enhance communication and innovation.
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“Wildcards”
Lisa Bodell, Founder and CEO of FutureThink, teaches how to lead teams through her “Wildcards” thought experiment, which encourages agile responses to change by having small groups tackle a problem and adapt to unexpected shifts in its definition.
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“Little Bigs”
Lisa Bodell, CEO of FutureThink, emphasizes overcoming inertia in change management through “Little Bigs”—small exercises that encourage innovative thinking and behavior shifts, such as brainstorming risky ideas, involving outsiders in problem-solving, and empowering team members to make independent decisions.
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“Kill A Stupid Rule”
Lisa Bodell, Founder and CEO of FutureThink, discusses her “Kill a Simple Rule” exercise, which empowers teams to challenge existing rules and foster innovative cultures by allowing them to change two rules while identifying non-negotiable ones.
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“Kill Your Company”
In this video, FutureThink’s Lisa Bodell presents a team exercise that encourages companies to adopt their competitor’s perspective, identify their weaknesses, and strategize on how to leverage those insights for innovation and change.
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Evaluate Risk
FutureThink CEO Lisa Bodell emphasizes that evaluating risks and clearly communicating criteria for smart versus stupid risks empowers decision-making, urging organizations to define essential information needed to pursue opportunities while establishing clear boundaries for acceptable risk.
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A Framework for Creating a Culture of Innovation
Lisa Bodell, Founder and CEO of FutureThink, outlines effective strategies for managers to embrace and implement change, emphasizing the importance of collaboration, identifying competitive weaknesses, and fostering a culture where change is collectively supported and simplified.
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Design Remote-Capable Workflows
Cal Newport emphasizes the importance of setting clear boundaries for hybrid and remote teams, suggesting synchronized schedules, designated workspaces, and simulated commutes to enhance efficiency and well-being.
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How to Conduct a Sludge Audit
Professor Cass Sunstein highlights that “sludge,” or bureaucratic frictions like excessive paperwork and waiting times, hinders access to benefits, and suggests conducting a sludge audit to streamline workflows and improve quality of life by identifying and reducing these inefficiencies.
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Key Considerations for Designing Inclusive Services
Ethical companies should consider the cognitive burden their products impose, as limited bandwidth can hinder marginalized populations from navigating administrative barriers, leading to distributional unfairness and potential human rights violations, necessitating thoughtful design to ensure equitable access.
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An Introduction to Sludge
In this video lesson, Professor Cass Sunstein explores the concept of “sludge”—the bureaucratic obstacles that hinder access to essential services—using Kafka’s “The Trial” and a COVID-19 case study to illustrate how reducing these barriers can improve people’s lives.
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Lead a Healthy Failure Culture
Brené Brown and Amy Edmondson emphasize that embracing failure fosters innovation and creativity, advocating for a culture of shared awareness and psychological safety where failures are normalized, celebrated, and approached with empathy and humility.
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Apply Systems Thinking
Harvard researcher Amy Edmondson emphasizes that while quick decisions during disruptions may seem necessary, adopting a systems thinking approach can transform these challenges into valuable learning opportunities, fostering synergy and proactive experimentation within organizations.
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Interrupt Complex Failures
Harvard researcher Amy Edmondson emphasizes the importance of addressing subtle signals of potential problems early, advocating for vigilance and open communication to prevent complex failures that arise from ambiguous threats.
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Minimize Basic Failures
Harvard researcher Amy Edmondson discusses the impact of simple human errors, like misnaming clients or accidental email replies, highlighting their potential consequences and offering strategies for individuals and organizations to reduce such basic failures.