Skip to content


In times of crisis, effective leaders like Satya Nadella, Mary Barra, and Howard Schultz swiftly abandon outdated strategies and make tough decisions, as outlined by investor Ben Horowitz, who emphasizes the need for adaptability and decisive action in “wartime” business scenarios.
In leadership, making tough decisions that may upset others is essential for long-term success, as great leaders embrace courage and prioritize the organization’s needs over personal relationships, even when faced with incomplete information and emotional challenges.
Confidence is often mistaken for fearlessness; however, true leadership lies in the courage to act despite fear, as emphasized by Cus D’Amato and Ben Horowitz, especially during uncertain times when decisive action is crucial.
Businesses should prioritize internal trendspotting and innovation by leveraging their marketing departments, fostering a culture of discovery, and inviting external provocateurs to challenge conventional thinking, ultimately positioning marketing as a strategic driver for future growth.
Business innovation expert Rita McGrath emphasizes the importance of recognizing market inflection points and adapting strategies around emerging technologies and new business models to ensure survival and success, while also preparing for increased competition.
Rita McGrath advises business leaders to identify strategic inflection points and adopt eight best practices, including engaging with customers, incentivizing forward-thinking, confronting inconvenient truths, and observing emerging trends to enhance decision-making and reduce reliance on luck.
In this video lesson, leadership consultant Simon Sinek emphasizes the importance of understanding and articulating an organization’s “why” to maintain direction and purpose, as exemplified by Disney’s return to its original vision under CEO Bob Iger.
Professor Michael Watkins emphasizes that structured problem-solving is essential for teams to clarify issues, explore relevant solutions, and foster consensus, ultimately leading to robust outcomes, especially in uncertain times.
Professor Michael Watkins emphasizes that organizations should be analyzed by focusing on key components—strategy, structure, systems, talent, incentives, and culture—to identify interdependencies and drive improvement, similar to how one would examine an airplane engine by its essential parts.
In a video lesson, brand designer Debbie Millman discusses the successes and failures of recent brand redesigns, highlighting Tropicana’s backlash in 2009, Starbucks’ effective logo evolution, and Burger King’s successful return to its roots.
Brand designer Debbie Millman emphasizes that evolving a brand should be done carefully and intentionally, focusing on meaningful changes that resonate with consumers, supported by vibrant storytelling across all touchpoints to enhance brand acceptance and engagement.