management
Our brains are hardwired to find fault. The best managers don’t let this steer how they interact with their team.
We commonly stereotype psychopaths as criminals, but there are probably more in upper management.
Not all conflict is bad. Expert Priya Parker explains how “heat” can be harnessed for good.
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6 min
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The Shirky Principle states that “institutions will try to preserve the problem to which they are the solution.”
You might suppress your emotions when you walk through the door at work. But your colleagues can still feel them.
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6 min
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When the going gets tough, nothing beats a wide network of tried-and-true connections.
Former IBM CEO Ginni Rometty reveals the secret to “good power.”
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6 min
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What the hell is “re-engineering business value creation systems” anyway?
Are you a video gaming master? Put it on your résumé.
Economist Tyler Cowen explains why intelligence is overrated. Here’s what to look for instead.
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7 min
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Negative feedback ignites the primal (“fight or flight”) and emotional (“do they hate me?”) parts of our brain first.
“The digital HQ – the digital infrastructure that supports productivity and collaboration – actually became more important than the physical HQ.”
Company culture is always evolving — sometimes for the worse.
You can’t control external threats, but you can manage how you prepare and respond to the risk.
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Research shows self-ratings of personality traits like diligence are generally more accurate than ratings from others.
And what if both parties are skilled at mirroring each other? Will it produce a stalemate?
A recent study offers new insights into the so-called marriage wage premium.
New ideas inevitably face opposition. A new book called “The Human Element” argues that overcoming opposition requires understanding the concepts of “Fuel” and “Friction.”
With the right management training program, organizations can empower leaders with the skills they need to succeed — giving everyone on the team a leg up.
Compassionate leadership is what differentiates good from great leaders during crisis.
Being a leader is about more than the job title. You have to earn respect.
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4 min
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What do companies like Hilton, Salesforce, and Wegman’s Food Markets have in common? First, they all have some of the happiest employees in their industries. These three companies made the […]
When we look at some of the companies with notoriously bad customer service, like Comcast, Bank of America, or United Airlines, it could be tempting to say that good customer […]
Every day, humanity generates 2.5 quintillion bytes of data. Every minute, users are sharing nearly 500,000 tweets, watching more than 4 million YouTube videos, and conducting more than 3.6 million […]
“Trust is so important to how we scale an idea. Without that trust, we don’t take risks. And without risk we don’t build that next big thing,” says Nilofer Merchant, […]
Director Diane Paulus delivers a crash course in team dynamics, how to nurture creativity, and the importance of obsession in a good leader.
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13 min
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Kimo Kippen is the Former Chief Learning Officer for Hilton Worldwide. What’s his view on Airbnb? He sums it up in one word: excited.
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8 min
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