Sales

History is not the story of great people directing the course of the world. It’s about networks. Sure, great people may have had an outsized pull on certain events. But […]

For many, 2020 will not be remembered as a “best of” much. We don’t need to repeat the reasons here; it’s sufficient to point out that a 100-year pandemic was […]

What do companies like Hilton, Salesforce, and Wegman’s Food Markets have in common? First, they all have some of the happiest employees in their industries. These three companies made the […]

Any business owner wants to make sure they’re giving their customers an ideal experience. Not only are happy customers more likely to be repeat customers, but they can serve as […]

Why should customers buy from you instead of your competitors? That’s the question at the heart of making a sale in a competitive market, says Matt Dixon, Global Head of […]

When it comes to hiring great salespeople, the statistics do not paint a pretty picture. In the U.S., roughly a third of all salespeople leave or are fired from their […]

Every day, humanity generates 2.5 quintillion bytes of data. Every minute, users are sharing nearly 500,000 tweets, watching more than 4 million YouTube videos, and conducting more than 3.6 million […]

By the time John Paul DeJoria founded John Paul Mitchell Systems, he’d already sold encyclopedias on commission door-to-door, and he understood the importance of persistence in the face of rejection. […]

 Negotiating is often a white-knuckle affair, but the stakes are rarely higher than when the FBI is trying to come to terms with a kidnapper. Chris Voss, now CEO of […]

 Journalist Ronan Farrow says he’s not a great negotiator, but he’s certainly had a unique opportunity to see how one works. Just out of law school, he was recruited by […]

Brent Gleeson is a business consultant, author, and former Navy SEAL. In that last role, he’s learned about the importance of resiliency when working through challenges. He’s not just talking […]

Door-to-door brush salesman Norman Hall had a unique way of explaining what his day is like to Dan Pink, author of Drive: The Surprising Truth About What Motivates Us. Hall […]

The art of persuasion in sales & marketing is one that has changed significantly in recent years. Rather than trying to make your voice the loudest, basically yelling “look at […]

The power of persuasion is one of the most impactful tools you can have in your professional toolbox — particularly as a leader. Persuasion skills can help you influence the […]

We are living In a time when personal information is readily available online. Although people provide résumés when applying for jobs, employers increasingly turn to social media networks like Facebook, […]