I am a attorney-mediator/arbitrator with 25 years of commercial litigation and five years of commercial mediation and arbitration experience. My J.D. is from the University of California, Davis, King Hall School of Law (Order of the Coif) and my LL.M. in Dispute Resolution from the Straus Institute, Pepperdine University School of Law. My book, A is for A**hole, the Grownups' ABCs of Conflict Resolution has just been released by Reason Press and is available at Amazon.com. With my business partner Lisa Gates I teach women negotiation skills at SheNegotiates.com.