This class explores the pivotal choice leaders face between motivating through fear or love, emphasizing that genuine commitment stems from fostering a culture of psychological safety and trust. Instructors like Richard Branson highlight the importance of delegation and recognizing individual contributions, while Lisa Bodell introduces practical strategies, such as her “Little Bigs,” to inspire small yet impactful behavioral changes. The overarching message is clear: leaders must cultivate loyalty and creativity by engaging their teams in meaningful ways, rather than relying on coercion.

Further enriching the curriculum, Dan Pink teaches motivational interviewing techniques that help leaders tap into their team’s intrinsic motivations. By encouraging self-reflection and addressing obstacles, leaders can elevate engagement and commitment. This class, featuring insights from various experts, underscores that effective leadership is rooted in empathy, transparency, and the willingness to embrace vulnerability. Ultimately, the lessons imparted here equip leaders with the tools to build resilient teams that thrive even in challenging circumstances.