In this video lesson, executive coach Kim Scott outlines a six-step strategy for responding to professional missteps—focusing on awareness, acknowledgment, acceptance, amends, and behavior change—before offering an apology to effectively restore trust without rushing.
Restaurateur Will Guidara advocates for a team culture in hospitality where asking for help is normalized, emphasizing self-care and support through practices like identifying what fills team members’ “pitchers” and destigmatizing help requests with subtle cues.
Uncomfortable conversations can be eased by clearly stating your intent from the start, admitting uncertainty, and assuming good intent in others, which fosters a collaborative atmosphere and reduces awkwardness.
Simon Sinek emphasizes that everyone deserves happiness at work, achievable through small steps to build trust and improve relationships, ultimately fostering a fulfilling professional environment where individuals feel valued and supported.
A strong company culture is built on trust, where empathy and vulnerability foster a safe environment for employees to admit mistakes, seek help, and learn together, ultimately enhancing organizational strength and collaboration.
Philosopher Judith Butler argues that public mourning for individuals like George Floyd and Mahsa Amini can serve as a catalyst for social justice, emphasizing the importance of acknowledging loss, whether personal or impersonal, to challenge societal perceptions of who is deemed “grievable.”
In this video lesson, Michelle Tillis Lederman discusses the causes of broken trust in the workplace, such as internal spying and micromanagement, and outlines steps for restoring trust, emphasizing accountability, communication, and patience.
Stephen Covey emphasized that trust is essential for effective communication and relationships, a view supported by Michelle Tillis Lederman, who outlines her 4 Pillars of Trust—Authenticity, Vulnerability, Transparency, and Consistency—as key to fostering genuine connections.
Michelle Tillis Lederman teaches that saying “no” can be done gracefully to maintain relationships while prioritizing self-care, emphasizing the importance of managing expectations and leaving room for future “yes” opportunities.
In a video lesson, Michelle Tillis Lederman offers strategies for making requests effectively in professional relationships, emphasizing the importance of considering the other person’s comfort and providing options, while also highlighting the benefits of the ask to facilitate a positive response.
Organizational psychologist Adam Grant emphasizes that leaders must establish psychological safety by openly criticizing themselves, as this encourages candid feedback and helps individuals reach their full potential, especially in environments where fear of judgment prevails.
Psychologist Ethan Kross emphasizes that while venting can satisfy emotional needs, it’s crucial to also seek cognitive support by sharing your thoughts with trusted advisors who can help you reframe your experiences and find solutions to move past stress.
Asking colleagues or mentors for advice not only boosts their ego but also enhances your own perceived competence, as research shows that those who seek guidance are viewed as more intelligent and capable.
In a stormy situation, Jesse Eisenberg emphasizes that effective leadership involves seeking solutions, fostering collaboration, and balancing confidence with vulnerability to motivate your team and navigate challenges together.
Imposter Syndrome affects about 70% of people, but actor Jesse Eisenberg suggests overcoming it by embracing your leadership role, providing feedback, and fostering healthy collaboration, even when feeling intimidated by more experienced colleagues.
Jesse Eisenberg emphasizes the importance of self-compassion and normalizing anxiety in professional settings, advocating for reframing difficult emotions and helping others manage their feelings to foster empathy and serenity.
Actor Jesse Eisenberg argues that fear, often seen as a weakness, can be a motivating superpower for high achievers, encouraging acceptance of discomfort and the establishment of boundaries to prevent overwhelm while fostering personal growth.
In this video lesson, actor and director Jesse Eisenberg offers strategies to positively channel common work-related anxieties, establish effective boundaries, and foster collaborative environments that leverage individual strengths.
Avoiding conflict can lead to greater issues later, so leaders should address disputes promptly, ensuring all parties feel heard, while also sharing the emotional labor of conflict management to foster a smoother organizational environment.
Chloe Valdary emphasizes the importance of understanding our own pain and triggers when interacting with individuals who hold harmful ideologies, advocating for compassion and “shadow work” to foster vulnerability and create a supportive community.
Led by experts like Angie McArthur and Ginni Rometty, this class teaches relational intelligence through lessons on empathy, conflict resolution, and self-awareness, emphasizing the importance of respectful communication and vulnerability in transforming challenging interactions into collaborative opportunities.
This emotional intelligence (EQ) course, featuring experts like Daniel Goleman and Amy Cuddy, highlights EQ’s vital role in career success, offering strategies to enhance self-awareness, management, and interpersonal skills, ultimately fostering better performance in personal and professional settings.