Skip to content

A woman with curly brown hair wearing a blue sleeveless top is standing in front of a white background with a "B T +" logo in the top right corner.
Be Authentic in Your Interactions
Authenticity, often misunderstood, is about embracing your true self in all interactions, as it fosters genuine connections; prioritize activities that align with your authentic self and reframe or eliminate those that don’t to enhance personal acceptance and fulfillment.
A middle-aged man in glasses and a blue shirt gestures with both hands, looking at the camera. A "B T +" logo is in the upper right corner on a plain white background.
Build Trust with Stakeholders
In a lesson on building trust, Ian Bremmer emphasizes the importance of fully engaging in conversations by eliminating distractions like cell phones, drawing parallels to how Ronald Reagan and Mikhail Gorbachev fostered cooperation through mutual respect and shared humanity.
A middle-aged man in glasses and a blue button-up shirt sits against a plain white background with a "BT+" logo in the top right corner.
Become a Subject Matter Expert
Ian Bremmer emphasizes that true expertise combines deep knowledge with effective communication, relationship-building, and authenticity, urging professionals to prioritize content and passion in their work while remaining persistent in their pursuit of success.
A woman in a gray textured jacket stands against a white background with a "BT+" logo in the upper right corner.
Lessons Learned from Pope Francis
Charlene Li highlights Pope Francis as a model of engaged leadership, using social media to connect with ordinary Catholics and embodying confidence, humility, and a genuine desire to serve, encouraging leaders to bridge power gaps and engage authentically with their audiences.
A woman with shoulder-length dark hair, wearing a patterned blazer and necklace, smiles and gestures while speaking in front of a white background with a "BT+" logo.
Share to Shape
Broadcasting information often neglects audience needs, while effective sharing involves listening and aligning with common goals, as demonstrated by Cisco leaders who use technology to foster relationships and communicate authentically.
A man in a dark suit and blue tie speaks in front of a white background with a "B T +" logo in the top right corner.
Develop an Action Plan
Kenji Yoshino’s research highlights the inadequacy of many diversity initiatives since the 1960s, proposing a three-step framework—diagnose, analyze, and act—to effectively address identity covering in workplaces and foster genuine inclusion.
A man in a brown blazer and light shirt is speaking in front of a plain white background with a "BT+" logo in the top right corner.
Take Stock of Your Emotional Bank Accounts
Healthy relationships rely on mutual trust and goodwill, akin to an emotional bank account where genuine acts of kindness build deposits, while emotional withdrawals can create imbalance; thus, consistent, sincere interactions are essential for maintaining and repairing these connections over time.
A man in a dark suit and red tie speaks in front of a plain white background with the B+ logo in the top right corner.
Sell with Passion and Empathy
Salespeople often face negative stereotypes, but Bill McDermott, CEO of ServiceNow, emphasizes that selling with passion and empathy, learned from his Xerox days, is far more effective than hard selling, advocating for a personalized approach in sales.
A man in a suit and tie sits against a plain white background with a "BT+" logo in the top right corner.
Scale Your Company’s Dream Through Storytelling
Bill McDermott, CEO of ServiceNow, emphasizes the importance of storytelling in leadership to inspire passion for the company’s vision, encouraging real-time dialogue and authentic engagement with employees and stakeholders to foster a shared commitment to the company’s dreams.
An older man in a suit and red tie speaks while gesturing with his hands. A "BT+" logo is visible in the top right corner against a white background.
Make Time for Yourself in a 24/7 World
Work-life balance may be a misleading concept, as true equilibrium between work and life is unattainable; instead, Bill George advocates for “work-life integration,” encouraging thoughtful trade-offs and authentic engagement in all aspects of life to avoid burnout.
An older man in a suit and red tie speaks while gesturing with his hand on his chest. The background is plain white with a “BT+” logo in the upper right corner.
Build Your Support Team Around 3 Key Players
Bill George emphasizes the importance of building a support team, including a trusted confidant, mentors of all ages, and a community group, to foster balanced leadership and ensure you have support during challenging times.
An older man in a dark suit and red tie speaks while seated against a plain white background with a "BT+" logo in the top right corner.
The Gold Standard
Bill George emphasizes that true leadership is rooted in authenticity and emotional intelligence, advocating for a shift from individual ambition to servant leadership while encouraging self-awareness and learning from challenges to reach peak leadership potential.
A man in a suit is shown in an orange diamond shape above a blue diamond with concentric circles on a patterned background.
Class
Becoming an Authentic Leader
Leadership is evolving from traditional views of strength and ambition to a focus on authenticity, as emphasized by Bill George, former chairman and CEO of Medtronic.
A man with short dark hair and glasses wears a grey collared shirt and speaks in front of a white background with a black "BT+" logo in the top right corner.
Helping Teams Thrive Within a Circle of Safety
Leaders must create a “circle of safety” by protecting employees from internal dangers like politics and toxicity, fostering an environment of trust and cooperation that allows individuals to reach their full potential and effectively address external challenges.
A woman with shoulder-length brown hair wearing a black blouse speaks in front of a white background with a "BT+" logo in the upper right corner.
Embrace Your Intrinsic Strengths
Women can cultivate authentic confidence by embracing their unique styles, shifting focus from individual bravado to collective contributions, and recognizing that confidence manifests differently than the traditional male bravado often emulated in professional settings.
A man in a suit jacket and collared shirt speaks while facing the camera against a plain white background with a "B T +" logo in the top right corner.
Frame Ideas Carefully
Dan Pink illustrates how strategic labeling and reframing can influence perceptions and persuade audiences by emphasizing potential benefits while acknowledging minor downsides, ultimately demonstrating the power of carefully packaged ideas.
A woman with long curly hair wearing a green blouse gestures with both hands while speaking in front of a white background with a BT+ logo.
Building and Maintaining Trust
Stephen Covey emphasized that trust is essential for effective communication and relationships, a view supported by Michelle Tillis Lederman, who outlines her 4 Pillars of Trust—Authenticity, Vulnerability, Transparency, and Consistency—as key to fostering genuine connections.
A bald man wearing a dark shirt and checked blazer stands in front of a white background with a "BT+" logo in the top right corner.
Share Your Flaws to Spike Psychological Safety
Organizational psychologist Adam Grant emphasizes that leaders must establish psychological safety by openly criticizing themselves, as this encourages candid feedback and helps individuals reach their full potential, especially in environments where fear of judgment prevails.
A person with straight brown hair and bold makeup gestures with their hands while speaking, wearing a black and white patterned outfit against a white background with a "BT+" logo.
Recognize and Address Unconscious Biases
Code-switching, a natural behavior adjustment based on context, becomes unhealthy when it requires suppressing one’s identity to avoid discrimination, as explored by inclusion strategist Ruchika Malhotra, who highlights its psychological toll and suggests methods to identify unconscious biases.
A woman with blonde hair and glasses, dressed in black, gestures with her hands while speaking against a plain white background with a "BT+" logo in the top right corner.
Positioning, Mission, and Vision
Debbie Millman emphasizes the importance of aligning a brand’s mission, vision, and market position to authentically benefit consumers, advocating for transparency and strategic positioning to avoid misleading claims and foster genuine connections.
A woman with long brown hair and glasses on her head wears a black top, sitting against a plain white background with a "BT+" logo in the corner.
Conversational Moves for Engaging Your Team in Creative Collaboration
Managers and leaders must foster team agility by creating an authentic, structured environment that encourages open dialogue, shared goals, and critical analysis, while also helping team members navigate uncertainty and build resilience through collaboration and creative problem-solving.
Illustration of a human head in profile with a brain containing an eye symbol and a green circle, set against a pink patterned background.
Class
Foundations in Self-Awareness
This emotional intelligence (EQ) course, featuring experts like Daniel Goleman and Amy Cuddy, highlights EQ’s vital role in career success, offering strategies to enhance self-awareness, management, and interpersonal skills, ultimately fostering better performance in personal and professional settings.
A man wearing a black shirt sits in front of a white background with a "B T +" logo in the top right corner.
How to Set the Right Tone as a Leader
Michael Strahan emphasizes that effective leadership involves modeling desired behaviors, fostering authenticity, and ensuring every team member feels valued, while also reflecting on one’s role in team dynamics to promote a positive environment.
A woman with long blonde hair wearing a sleeveless navy top gestures with her hands while speaking; a "B T +" logo is in the upper right corner.
Three Strategies for Improving Your Charisma
Charisma, once seen as a divine gift, is now recognized as a learnable skill that involves being present, empathetic, self-confident, and attuned to others’ needs, as explained by Emma Seppala from Stanford’s Center for Compassion.
Illustration of a human head in profile with six circles inside, three pink and three white, all outlined in green, representing abstract thinking or cognitive processes.
Class
Manage Yourself: Signal Character
This class explores the evolving role of leadership in complex business environments, emphasizing the balance of personal influence, team collaboration, and trust-building, while equipping leaders with tools to foster a high-trust culture that inspires commitment and empowers teams.
A grid with four sections: a grayscale man’s portrait, green ovals, a head silhouette with a triangle inside, and a grayscale woman’s portrait.
Class
Be Authentic
This class features insights from Salman Rushdie, Annie Duke, and Matt Dixon on authenticity, confidence, and effective communication, emphasizing lifelong growth, the importance of embracing uncertainty, building trust in client relationships, and navigating crises with clarity to enhance leadership skills.